Parental Information/

It is our intention to make Sunflower Day Nurseries accessible to children and families from all sections of the community. We aim to ensure that the community has access to the Nurseries through open, fair and clearly communicated procedures. In order to achieve this aim, we ensure that places are widely advertised. We follow equal opportunities practices and do not make exceptions in the cases of gender, special educational needs, disabilities, background, religion, ethnicity or competence in spoken English. We will consult widely with families about the opening times of the Sunflower Day Nursery to avoid excluding anyone and we try to be as flexible as possible about attendance patterns to accommodate the needs of individual children and their families. If you have a specific need, we will do our best to accommodate you.
We feel that this is THE most important part of what we offer: that we can and do actively cooperate with you in order to accommodate your needs, especially if you are on different shifts weekly or monthly, or if you need us at additional or added times.

Meals are prepared and cooked on the premises by a qualified chef. Meals provide variety and a healthy balanced diet. Wherever possible, individual dietary needs will be met. This is very important for some children, and we like you to talk to us and our team about what we can provide to balance your child’s meal if they have specific requirements.
We look forward to showing you and your family around the Nursery and introducing you to our staff.

Sunflower Day Nursery offers a full range of meals and snacks (mid-morning and afternoon) as part of our service. Food allergies and dietary needs are required to be registered formally; so that they can be catered for. Here lies a very important part of our philosophy stressing that we are informed appropriately about the needs of your child at the beginning, so we get it right first and every time. The mid-morning and afternoon snack consists of milk or water to drink and fresh fruit or other snacks to eat. We ensure that mealtimes are sociable, happy occasions and every possible care and attention is taken for your child. Children will, of course, be encouraged to try new foods via different methods, usual food times or special occasions or food tasting sessions for example. As all our food is fresh, we can monitor what food we bring in to the Sunflower Day Nursery. You can be assured that your child will eat well at your Nursery and most of our children like to eat seconds!

Please inform us on the registration form if your child has any allergies. As a matter of usual practice, we will use wipes and high factor sun creams as appropriate, so please inform us if your child has allergies on the @All about me’ form, so we have the information at the beginning. When filling in the form, write ‘none’ if your child does not suffer from any allergies so we have a definitive answer.

Medicines will only be administered on written and/or verbal instructions from parent/guardians. No other medication will be administered at any time. If your child has a condition which requires medical treatment, for example, life-threatening reactions to certain foods including peanuts or eggs, then we will discuss this with you before your child attends the setting in order to make certain that we can fulfil our role correctly. We would require written consent from parent/guardians and the child’s doctor in order for us to administer any medical treatment, which would be documented fully. Staff involved, probably the Key Worker and Manager will need to be given the relevant training by either a Doctor or a qualified nurse, but we cannot be given this by the parent.

If your child is absent for any reason, it is important that you let us know in advance. We may have planned to go on visits off site or are completing tasks involving your child. In the event of your child not being well enough to attend Nursery, would you please keep them at home for 48 hours after the last bout of sickness please? Follow the current guidelines for illness displayed within the setting. You will understand that we need to keep the risk of infection to a minimum for the sake of both children and staff. If your child has an infectious disease we must be made aware of it immediately so that other parents can be informed appropriately. Under NO circumstances will children’s names be disclosed. If your child is taken ill whilst in our care, we will contact one of your emergency contacts immediately. In the interim we will ensure that your child is suitably cared for until being collected. If no one is available at the telephone numbers supplied then staff will act accordingly and always in the best interests of the child. At times, we may need to act quickly for the benefit and safety of the child and therefore seek medical assistance, whether in the form of an ambulance or Doctor.

Sunflower Day Nurseries all have a comprehensive policy on Health and Safety issues covering all aspects from accidents to fire procedures. We regularly carry out fire practices and have regular advice from the relevant agencies. We consider this to be paramount in all that we do, to be outstanding not only in our care of children but in the way we approach all aspects of our business. Anyone working with food has the appropriate certification and 90% + of the staff are trained in Paediatric First Aid procedures.

We have nappy changing facilities available for our children and when you feel the time is right to start toilet training, we fully support and work with you to ease your child into toilet training. We recommend that you supply several changes of clothes when your child is going through the process. Again this might be a worrying time for parents, but we find that apart from the odd puddle, our children get through this important step quickly with the skill of staff and parents as partners. All the children’s toilets are at low level and we provide potties when required. The most important point to stress is that we recognise your child is learning a new skill, and offer patience and support.

The Nursery provides specific clothing for the children to wear when they have messy activities, but it’s true, we do lots of activities that make a mess and at times they may still get their clothes dirty. We advise that children wear practical, washable clothing, enabling them to participate fully in all activities. We recommend that clothing and footwear should have suitable fastenings as we encourage children wherever possible to develop their own independence. This includes taking themselves to the toilet as well as taking off, and putting on, outdoor clothes. Clothing which is easy for them to use will make the learning easier. Please send your child to Sunflower Day Nursery with suitable outdoor clothing. When necessary, this includes warm coats, gloves, hats and scarves. A named bag containing a spare set of clothing for your child is very useful. All items must be clearly and indelibly named, it just really helps us!

Every child has a key worker who will be introduced to you during the settling in sessions or before if we visit you at your house on the home visit. The key workers’ role is to get to know you and your child. They will be the familiar person to you from the start if you have any questions or concerns regarding your child. Staff are always in the same rooms, and you will quickly get to know most of them.

Transition to school, we get it right Sunflower Day Nurseries do all they can to prepare your child for school. Actions and activities are in place to encourage pre-schoolers to become independent, encouraging activities like serving themselves at meal times, washing hands, and taking off their own coats. Your child’s new school will be given a Transition Document from Sunflower Day Nurseries, which will include all the information on your child’s development at the nursery. Your child’s teacher will be invited to come to the setting and talk to, get to know and develop a relationship with your child if at all possible before they go to school. We pride ourselves on this close association with Primary schools and think it is essential to have strong links with other institutions for the good of our children at Sunflowers.

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